1

GUARANTEE BIATRACTOR OFFERED?

Tractor Products:

We offer a 12-month warranty period. Within 12 months, if the parts of the product break down, we will replace them free of charge. If the tractor doesn’t work, we’ll provide you with a new tracto

Agricultural Implements:

The warranty period is 12 months. No matter what problems arise within 12 months, we will try our best to help you solve them.

Seeder and Harvester:

We also offer a 12-month warranty period. Within 12 months, if the parts of the product break down, we will replace them free of charge. If the tractor doesn’t work, we’ll provide you with a new tractor.

2

HOW DO YOU SEND YOUR MACHINERY?

They are firstly greased thouroughly and packaged in a free-fumigation wooden crate. At BIATRACTORI™ we strive to make your buying experience as convenient as possible. We work directly with shipping companies to ensure the best price for the shipment and we pass those savings on to you. Please notify salesperson at the time of your quote request if you wish to arrange for your own shipping method. Below is BIATRACTOR workflow.

Usually, we send machine by ship, sometimes, as customer’s requirement, send by air or by train. When the goods arrive at your sea port or destination, you can pick up goods with the bill of lading we offered. Or we can arrange the cargo agent to send goods to your door. Under FOB/CIF term, you could assign your own cargo agent to clear customs and pick up goods at sea port warehouse, under DDP/DDU term, we could arrange goods at your door. Please notice that the truck drivers are not required to assist you with unloading the machinery. It’s your responsibility to move it into your shop. In most cases a forklift will be required.

3

WHICH TRACTOR BRANDS DO YOUR TRACTOR FIT?

Our Tractor can be adapted to many brands of tractors. You can tell us the model of your drag brand, and we can customize it for you..

4

I AM NEW TO TRACTOR, HOW DIFFICULT ARE YOUR MACHINES TO OPERATE?

We help a lot of beginners in tractor, If you have some driving experience of car and are willing to spend a little time learning it is not that bad. Kindly visit tractor machine manual and technical support to find related info for a general idea. And you may also interested in BIATRACTOR agriculture solution.

5

DO YOU OFFER TRAINING ABOUT PRODUCTS?

Yes, we can assign technician arrive at your company for the training at some charge, and accommodation, food, tickets will be charged.

6

ARE THERE ANY MACHINE IN MY AREA I CAN OBSERVE?

BIATRACTOR  have machines at many countries, if there is our machine in your country, we can contact the customer to arrange a visit for you.

7

WHAT IS THE PAYMENT TERM?

We accept TT (Telegraphic Transfer) , L/C (Letter of Credit), Western Union, PAYPAL, MoneyGram etc. For more details, please contact us.

One third payment must be made upon order, the remaining balance to be paid prior to shipment unless other terms are agreed to in writing by both parties hereto.